bosch highflow 21e instruction manual
LINK 1 ENTER SITE >>> Download PDF
LINK 2 ENTER SITE >>> Download PDF
File Name:bosch highflow 21e instruction manual.pdf
Size: 2157 KB
Type: PDF, ePub, eBook
Category: Book
Uploaded: 23 May 2019, 13:52 PM
Rating: 4.6/5 from 560 votes.
Status: AVAILABLE
Last checked: 11 Minutes ago!
In order to read or download bosch highflow 21e instruction manual ebook, you need to create a FREE account.
eBook includes PDF, ePub and Kindle version
✔ Register a free 1 month Trial Account.
✔ Download as many books as you like (Personal use)
✔ Cancel the membership at any time if not satisfied.
✔ Join Over 80000 Happy Readers
bosch highflow 21e instruction manualCall: (08) 8444 7311 Bosch hot water systems are very economical to run and provide high energy efficiency ratings. Adelaide Hot Water TM install, service and repair Bosch hot water appliances and here we have provided customers with a range of Bosch hot water manuals. The manuals cover the Bosch Highflow, Hydropower, Internal Compact, Pilot Ignition, the condensing gas range and Bosch commercial hot water. We can install, service or repair your Bosch hot water in the Adelaide metro and local country area within 24 hours. Give us a call now for our very best prices on Hot Water Adelaide and Bosch hot water systems on 8444 7311. The unit is working for the shower (just) where there is a separate hot tap, but not for the mixer taps in the kitchen or bathroom. I have tried a reset but can only get it going for the shower. However if you turn on the cold water in the shower too much the hot water cuts out. Not much fun when its only 4 degrees outside. I wonder whether it is a low water pressure problem or heat exchanger in the unit itself. The unit is more than 6 years old but in good condition. Like Share More No answers Loojaw M. asked 1 month ago Electronic Highflow 21e I have bosche 21 works perfectly fine but it oftenly shuts down and when i say shut down there is no any hot water flow. The hot water flow completely stops where as cold water still flows. The only way to bring it back is to go down out and restart the heater. Like Share More No answers verna asked 1 month ago Electronic Highflow 21e 14 year old Bosh Highflow 21e gas hot water system serviced every two years. Highest temp set at 55, but can be adjusted by mains controller. When turned on for the first time in the morning the red light comes on and the water starts to warm up, but after a few seconds the red light starts to flash followed by the number 16. This is followed by the unit and the water flow cutting out. We do this a couple of times and the unit works ok, but the temp fluctuates.http://dioceseofniranam.org/userfiles/bosch-oven-manuals-online.xml
- Tags:
- bosch highflow 21e instruction manual, bosch highflow 21e user manual, bosch highflow 21e instruction manual, bosch high flow 21e instruction manual pdf, bosch high flow 21e instruction manual download, bosch high flow 21e instruction manual instructions, bosch high flow 21e instruction manual free.
When we take our showers later in the morning at a reduced temp of 43 there is rarely a problem, but the temp still fluctuates. Can this be fixed, or do we need to buy a new unit. Like Share More No answers Paul M asked 2 months ago Electronic Highflow 21e Hey All, My Bosch Highflow 21e keeps making a noise like goose, the unit is connected to gas mains and is over 7 years old, we inherited it when moving into the house. Any help would be great Like Share More No answers Lee J. asked 3 months ago Electronic Highflow 21e How to start controller Like Share More No answers Margaret F. asked 6 months ago Electronic Highflow 21e Hi, My Bosh hi flow 21 is making a very loud noise when I turn on the hot water. I have cleaned the filter and run the water through, but still continues to make very loud noise. Like Share More No answers Glenda asked 6 months ago Electronic Highflow 21e We have had one of these systems for years. Just lately when you have a shower the hot water cuts in and out. The shower goes hot and then cold. When watching the unit the light actually goes off and then you can see the gas start. What should we do? Like Share More 1 answer Dale H. 4 months ago Gas regulator might need replacing. Has happened to me 3 times in ten years. Like Report Diana B. asked 7 months ago Electronic Highflow 21e Hi, My Bosch hws turns on, but the water stays cold. I’ve had this issue before and by turning hws off at power it usually works. I’ve checked and in fact changed to a full gas bottle, (gas stove working fine this whole time.) checked power point that there is power to it (hair dryer works fine). You can hear the how the system goes on.System is only about 5 years old and serviced regularly. Can you help me please. Diana Like Share More 1 answer Diana B. 7 months ago PS. System is a Bosch high flow 21e Thanks Diana Like Report Danny N asked 8 months ago Electronic Highflow 21e We have a bose 21e and a main controller.http://saigonradio.com/userfiles/bosch-oven-parts-manual.xml Additionally, if your water supply temperature is high, it's possible for the water temperature to be higher than what is set on the controller. If you need further assistance, please get in touch with us at 1300 30 70 37 any time between 6:30AM and 7PM (AEDT) so that we can better assist you there. Like Report Jonas asked 10 months ago Electronic Highflow 21e Hi Jonas here, My elderly mother has a hiflow 21e on lpg with a indoor controller it is around 10-12 yrs old the controller loses power and after I turn power to the outdoor unit off and on again there is power to the controller and all is fine but an hour later it happens again. Unit had been serviced every 2yrs until 2018 and it has run faultless over the last ten years. Could you kindly get in contact with us at 1300 30 70 37 any time between 7:30AM and 6PM (AEDT) so that we can put you in touch with one of our recommended service agents. Like Report Jonas 9 months ago Resolved the problem with a full reset thanks Like Report Tia asked 10 months ago Electronic Highflow 21e The unit is beeping all the time. Can you plz indicate what i should check. Could you give us a ring at 1300 30 70 37 any time between 7:30AM and 6PM (AEDT) on a weekday and well assist you there. Like Report JCL 2 months ago Did you get an answer to this problem. Like Report Lesley asked 10 months ago Electronic Highflow 21e we have the Highflow 21e, using bottled gas. Because the house has been vacant from time to time we turned off the gas bottle and turned them on when we were there and it worked ok. However, last time we turned them on the hot water service did not come on. There may be no hot water service due to the gas or water supply valves not being fully open. Alternatively, there may not be enough gas in the tank, if your other gas devices such as your stove also aren't functioning, then this will most likely be the reason.http://www.drupalitalia.org/node/78110 If not, could you kindly give us a call at 1300 30 70 37 any time between 7:30AM to 6PM (AEDT) on a weekday and we will assist you there. Like Report Lesley 10 months ago Thanks Robert. It wasn't a shortage of gas, but we were able to get it working after locating the power point and switching it on and off. That was the advice you gave to someone else on this page. Lesley Like Report HAMMY7 asked 11 months ago Electronic Highflow 21e water leaking from the inside of the unit 21e have not taken the outside cover off but have turned the gas and the power of to the unit.You will have to take the cover off if you want to have any chance of identifying the leak. However, if the 10 year warranty is still valid then start looking for a plumber who is familiar with this unit before touching anything. We're sorry to hear that you are experiencing issues with your unit. Please be advised that the unit has a 3 Year Parts and Labour, and a 10 Year Heat Exchanger (part only) Warranty. We suggest that you get in touch with us at 1300 30 70 37 any time between 7:30AM and 6PM (AEST) on a weekday, to be advised on service agents to contact regarding the repair and possible warranty status. Like Report Alex P. asked 12 months ago Electronic Highflow 21e Hi we have a Bosch highflow 21e Has been great for a while but lately when we turn the hot water on the controllers start to flash 14 and we only get cold water. We turn the control of then on. Sometimes a few tries then might be ok for a day or might last 5 minutes before flashing 14 again. Like Share More 3 answers Chris 12 months ago I assume your heater is a Bosch highflow (not highflier) 21e. Try disconnecting the electrical plug to the heater for a minute or 2. If the code comes back then check website - Otherwise you will need a plumber. As the error code 14 has appeared on your controller, we suggest that you get in contact with our customer service team at 1300 30 70 37 any time between 7:30AM to 6PM (AEST) on a weekday.EKOBART.COM/images/bosch-hgs7052uc-manual.pdf We'll be best able to assist you there and help you get in touch with an approved service agent. Like Report Troy H. asked 1 year ago Electronic Highflow 21e Hey, just moved into a house with one of these hot water systems. Initially the system didn’t seem to be working, so I think I’ve reset it, which seemed to prompt it to fire up and start delivering hot water. However, now it seems to want to shut off after a minute or two post each reset meaning the hot water isn’t on long enough to actually make use of it. Like Share More 3 answers Chris 1 year ago Initial thought is lack of water pressure or water flow. Are you turning the water on full. Do you notice that the flow of water drops off when the heating stops. Like Report Troy H. 1 year ago not noticeably - shower on full blast and no apparent change in the pressure. It sounds like you'll need to have a professional check the gas supply pressure. To get in touch with one of our approved service agents, please get in touch with our friendly team by calling 1300 30 70 37 any time between 7:30am and 6:00pm (AEST) during the week and arrange for assistance from one of our consultants. Like Report Janette P. asked 1 year ago Electronic Highflow 21e The water doesn't seem to be hot enough. There is adjusting knobs but we don't know what they do. We don't have a controller. Can you help? It is a YS2170RA5. Like Share More 2 answers Chris 1 year ago You don't say what the temperature is. Hot water temperature coming out of the heater should be 55?C. There are no knobs on the heater to adjust that, a controller allows you to set a lower temperature than 55?C. You can change a jumper setting within the heater to reset the temperature to 65?C but you need to consult the manual to do that. If the water is not hot enough, you'll need to check if the gas and water supply valves are fully open. Please note that the YS2170RA5 is a 50 degree limited unit, the temperature at all hot water outlets will not exceed this temperature. If you are still experiencing difficulties with the unit or would like further assistance, please get in touch with our friendly team by calling 1300 30 70 37 any time between 7:30am and 6:00pm (AEST) during the week to arrange for assistance from one of our consultants. Like Report Ken 7 asked 1 year ago Electronic Highflow 21e What is the lowest flow of water before the gas ignites. My system will not ignite until it flows at 20 seconds per litre. Like Share More 6 answers Ken 7 1 year ago Forgot to mention the heater is a Bosch 21E Like Report Chris 1 year ago I don't know the minimum flow rate but your detail is interesting. Having to run another tap is interesting - are you on mains water or a tank with a pump. You don't mention whether the problem occurs when adding cold water to the mix. May I suggest adding a controller, either a Bosch MAIN CONTROLLER YPRM67XBN or the similar Bathroom Controller YPRS67XBN. They connect with 2 low tension wires so you should be able to install it yourself. With a controller, you select the water temperature required (55?C down to 38?C). The cold water tap is not needed to adjust the shower temperature. This means not having to turn on the cold water that may affect the hot water flow. Like Report Ken 7 1 year ago G'day Chris, we are on mains, we don't use much hot water in the shower, a bit more than a trickle, and we turn on the hot first, then use both taps to regulate the temperature. The main controller sounds interesting. I'm looking into them if I can't get any satisfaction here. We might just be using too little hot water to activate the ignition. Like Report View 3 more answers Michael K. asked 1 year ago Electronic Highflow 21e My Bosch Highflow 21e has been working well, however cold water recently, I rebooted the system by turning off the power and pulling the plug for a minute or so, the unit started again and works for a day or so and then wont start.We have the same unit up the other end of the house and it is working perfectly Like Share More 5 answers Chris 1 year ago Sounds like a faulty component. I guess there is no Main Controller connected that allows you to set temperature. A controller should give error codes when there is a fault which would give a clue. So that we can assist you further, we'd recommend that you give us a call at 1300 30 70 37 (toll-free) any time during the weekday from 7:30am to 6:00pm (AEST) so our team can help troubleshoot this issue for you. Like Report View 2 more answers Dave asked 1 year ago Electronic Highflow 21e Can i convert the 21e to run lpg Like Share More 2 answers Chris 1 year ago Converting a gas appliance to LPG usually means changing the gas jets. And only a plumber is qualified to do that. As Chris mentioned, a conversion from natural gas to LPG will require a plumber and parts to be purchased. If you have any further questions regarding the changeover, please don't hesitate to get in touch with us at 1300 30 70 37 any time from 7:30am to 6:00pm (AEST) during the weekday. Like Report Ken Dore asked 1 year ago Electronic Highflow 21e Went to have a shower this morning and no hot water. Also there's not any water, hot or cold when turned fully to hot. Regards, Ken Dore Like Share More 4 answers Chris 1 year ago Check the heater to see if power is still connected and on. Also the water connection and gas connection. They both have taps. As Chris mentioned, please check the electricity, water, and gas supply is connected and turned on. Otherwise, it may be that your unit requires servicing. Like Report Ken Dore 1 year ago Sorted it by accident, I just turned the electrical power switch to the unit of and on again and it fired up. I don't know if this has happened before as I've just moved into this 12 year old townhouse. If it does occur again, have you any idea what might be causing it. Whether you love or loath being in the kitchen, our community of reviewers have determined that out of almost 5,000 appliances on ProductReview.com.au, these are the best available! Nathan S. Nov 01, 2019 Best Fridges and Dishwashers in 2020. These large kitchen appliances are the backbone of your kitchen, meant to last you many years. The initial cost of a fridge or dishwasher is high, so to make sure you're not buying a lemon, here are the best fridges and best dishwashers of 2020. ProductReview.com.au has affiliate partnerships. If you require further troubleshooting, please get in contact with us at 1300 30 70 37 any time between 7:30AM and 6PM (AEDT) on a weekday. Lesley Like Report Rod T. asked 10 months ago Electronic Highflow 26e Hi I have a bosch 26e highflow. Its been in about 5 years.Over the last year it periodically does not heat the water. I thought it might be a air lock in the gas as the unit switches itself off. I run the stove top to check the gas which seems OK and then I have been turning the unit off at the power supply and it seems to reset it and it works fine for 4 or 5 weeks. Then the problem starts again. It is now turning itself off when I turn the shower on.It also seems like when the basin is running it only has heat coming out of 1 side of the flue. Is this unit 2 stage. It has never been serviced but assume the only serviceable piece is the water filter. Do you know of a common fault with these symptoms? and the fix? I have seen lots of posts with the same issue. It is at a stage where I don't want to spend money trying to fix it when a new unit is a better alternative. I also noticed when looking for a bosch replacement unit is that you have changed your models to optiflow can you still but the Highflow.Will the Optiflow fit into the Highflow recessed wall box. If I have to change recessed boxes and plumbing I'll be putting in a Rinnai, 5 years is not a reasonable life span on a HW unit these days. Your assistance would be appreciated. We're sorry to hear about the difficulties that you have with your unit. Please be advised that the HighFlow is no longer available on the market, thus cannot be purchased. Regarding the issues that you've been experiencing, could you kindly get in contact with us at 1300 30 70 37 any time between 7:30AM and 6PM (AEDT) on a weekday so we can better assist you there. Like Report Rod T. 10 months ago Thanks, seems your answer is the same to everybody, redirect it. Don't see any of my questions answered. Could you please clarify which controller it is that you have so that we can better assist you. The model number should be listed on the controller itself and will begin with YPR. Clicking this button activates the water fill alarm and sets the volume for the bath fill alarm. Then turn on the hot water tap and the water heater will sound an alarm when the selected volume has been delivered so you know when to turn off the tap. To switch the alarm off, you then press the Volume button again. If you have any further questions, you can also get in contact with us at 1300 30 70 37 any time between 7:30AM and 6PM (AEST) on a weekday. Like Report Alan P. asked 11 months ago Electronic Highflow 17e I have a rental unit that had a Bosch instant flow hot water service. In June 2014, it was playing up and the plumbing company called to inspect it said that it was irrepairable, and replaced it with a Bosch 17e unit. Just 5 years later this unit is intermittently cutting out. Am I just very unlucky. Or is my professionally advice perhaps a little dodgy. If your unit is struggling to light, you may need to get the unit serviced which we recommend at intervals not exceeding 2 years. Please contact with us at 1300 30 70 37 any time between 7:30AM to 6PM (AEST) on a weekday, and we will assist you with getting in touch with an approved Bosch service agent. Like Report Alan P. 11 months ago Hi again. No, nothing like struggling to light. Is this normal after 5 years. Some other reviews have hinted at a similar problem. Not sure if from new or after some time. Can an approved Bosch service agent promise to fix this relatively new unit for a reasonable price. Do I really need to replace a 2012 model unit so soon. Like Report Alan P. 9 months ago So, no answer to this means what. I should be buying a different brand of HWS. Very disappointing! Like Report View 1 more answer Lise asked 11 months ago Electronic Highflow 26e My controller has turned from 50 to 11 and is flashing. I have no hot water. The manual has no troubleshooting so I have no idea what is going on. Could you kindly get in touch with us at 1300 30 70 37 any time between 7:30AM to 6PM (AEST) on a weekday, and we will assist you there. 1 like Report Fadi 10 months ago My hot water system is working but the water is not getting hot any solutions. Could you kindly get in touch with us at 1300 30 70 37 any time between 7:30AM to 6PM (AEDT) on a weekday, and we will assist you there. What could be the reason. How do I turn it off. We recommend that you shut off the water isolation valve to the unit and phone a service agent. If you need assistance in getting in touch with a registered service agent, please contact us at 1300 30 70 37 any time between 7:30AM to 6PM (AEST) on a weekday. Like Report HAMMY7 asked 11 months ago Electronic Highflow 21e water leaking from the inside of the unit 21e have not taken the outside cover off but have turned the gas and the power of to the unit.You will have to take the cover off if you want to have any chance of identifying the leak. Like Report frank.anhalt.0312 asked 12 months ago Electronic Highflow 17e Hi, we recently bought a house with a Bosch hHghflow 17e unit which works well. The irritating thing is, every time after using hot water, it starts beeping for a few seconds in a row, that it stops.I hope you can help. The beeping noise indications that the unit is operating properly, and results from a design that moves the water valve into set position for next usage and ensures that the water temperature is stable. Unfortunately the beeping is a part of the design. We appreciate your feedback and will take this into consideration. 1 like Report Alex P. asked 12 months ago Electronic Highflow 21e Hi we have a Bosch highflow 21e Has been great for a while but lately when we turn the hot water on the controllers start to flash 14 and we only get cold water. Like Report Kal Victor asked 12 months ago Electronic Highflow 26e Hi, The gas supply was disconnected and it has been turned on now. But, I don't get hot water anymore. Is it because the unit has reset and you need reignite it. How do I turn it on. Thanks, Venkat Like Share More 2 answers Bill 12 months ago Make sure POWER is still going to unit and that controller is on and there are no error messages. Press and hold POWER button on the controller to reset unit. Like Report Kal Victor 12 months ago Thanks heaps Bill. It worked. Like Report Declan S. asked 1 year ago Electronic Highflow 26e Our Bosch 26e unit is installed in the wall directly behind the main bedroom bed. This wouldn't be an issue except the unit beeps 7-8 times every time the hot water is turned on after being off for a few minutes. Very frustrating in the middle of the night. Is this beeping normal and is there any way to turn it off. Unfortunately, there are no user adjustments available on this unit. The noise you are hearing is the water valve adjusting to the correct position for optimum start up performance. This is normal and unfortunately cannot be turned off. Like Report View 2 more answers Garry B asked 1 year ago Bosch Electronic Highflow I just changed to a new gas bottle now can't get any hot water unit is a hi-flow 17e Like Share More 2 answers Chris 1 year ago My heater is on mains gas but this problem with bottled gas comes up frequently. Someone has already answered this question in earlier posts. As Chris mentioned, this is a common issue when changing over to a new LPG bottle due to the interruption in the gas supply. The unit essentially needs a reset as it has shut down as a safety precaution (it will make multiple attempts to ignite before doing so). Reset instructions are as follows: 1. Turn the hot water tap that's closest to your hot water unit on full and leave it running. 2. Go to your unit and turn the cold water inlet off (this is usually the second valve from the left underneath your unit). 3. Turn the power point to the hot water unit off and wait for around a minute. 4. Turn the power point to the unit back on and turn the cold water inlet back on. After these steps are completed, please check your hot water tap to see if the restart has been successful. If you are having any further issues, please give us a ring at 1300 30 70 37 any time from 7:30am to 6:00pm (AEST) during the weekday. I tried turning off the power to the unit and it does the same thing.. All the indicator lamps are alight and the demand light comes on when I flick through the program. When I turn on the hot tap it stops. If I turn on the cold tap it continues, so I guess it. Answer questions, earn points and help others. For peace of mind our services are 'No Touch'. Work outside these times is subject to Overtime Loadings.These air conditioning units were sold in Australia from 1 November 2013 to 30 June 2019 through authorised Carrier dealers. The model number can be found on the sticker located on the outdoor unit. Carrier and its local agents will be contacting those who haveIf so, please upload here. We also share any great offers we have running. P.S. We do not rent, sell or share your name with anybody. The Bosch Electronic Highflow 21e is compact, space-saving and easy to install. This Bosch. Refer to service manual for details. 16 May 2017 Bosch YS2039R service manual Service manual Can someone please help me fine a link to a Bosch highflow 18e hot water system manual to set the 1 Mar 2012 good service you provide. Didn’t know it existed. Just went onto Google as were desperate. Appliance Guru: No problemwe do our best. Ask a question about Bosch Electronic Highflow in Gas Continuous (page 2). No hot water for bosch 21E hot water heater. Any help? Suel asked on Aug If required, we will be able to find an appropriate Bosch service agent for your issue. You must be logged in to participate in chats. Is it just for your property, or some kind of shared scheme. Is it storage or instant. Is it turned on ? Is it broken ? Is it just for your property, or some kind of shared scheme. Is it turned on ? Is it broken ? If a fault develops there are no user adjustments or serviceable components contained in this appliance.The panel probably doesn't come back on automatically after the power comes back on, so if you just moved in this could be your problem. Dadpad's instructions worked for me. Had to drop the power at the main circuit breaker because the power point for the HWS was inaccessible. Thank you Dadpad. Paul Very grateful. Many REAs tell the exiting tennants to turn everything off. How long does the hot water come on? 30 seconds on average? Until the gas got shut off and now I have to get it working again. But electric hot water seems much less bother because you don't have to phone up to get cylinders replaced. Only ever turnrd off this time.i woul buy another when this wears out.services 4 people It might be an issue with the mother board so I'll contact Bosch to replace as the unit is just over 12 months old. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. By chatting and providing personal info, you understand and agree to our Terms of Service and Privacy Policy. Appliance Need appliance repair help. Ask an Expert Home Improvement Questions Appliance Repair our Bosch high flow 21e will not start. Customer Question our Bosch high flow 21e will not start. Submitted: 8 years ago. Verified Appliance Guru: hello Customer: Hi Customer: Please tell us what to do to get hot water system working again Appliance Guru: Ok it worked before the bottles were changed. Customer: Not receiving anything other than hello from you. Appliance Guru: Ok it worked before the bottles were changed. Customer: yes Customer: worked this morning after bottles changed then stopped Appliance Guru: Then you have the gas shut off to it. Check it at the unit and the bottles again. This is going to be your issue Appliance Guru: Trust me the gas is shut off to it Customer: no. Gas is on at bottles and unit Appliance Guru: Have you powered the unit off and then back on. Customer: cannot hear start up noise and no hot water comes through Customer: yes, several times. YOu mean electrical switches Customer: sending husband out to check again but don't think so Appliance Guru: Turn the power completely off at the breaker or fuse box to the unit Appliance Guru: You are sure the gas valve feeding the boiler is on, not off some people get this mixed up Customer: Peter has gone out to check again Customer: on is when it is visible and off is when the word is not visible. Appliance Guru: Turn it the opposite of the way you have it and try it Customer: okay will try that now and see Customer: he has gone to check Appliance Guru: I will be here Customer: me too Appliance Guru: It's going to be something very simple like this Customer: good service you provide. Didn't know it existed. Just went onto Google as were desperate Appliance Guru: No problem.we do our best Customer: yes, not looking forward to another cold shower Appliance Guru: no kidding Customer: one this morning was enough Appliance Guru: This happens often when changing the bottles Appliance Guru: Everyone gets that valve the wrong way Customer: the taps that are above the pipes, should they be horizontal or vertical. Customer: No difference - no hot water Appliance Guru: The valves should be going in the same direction as the pipe when on.are you sure you got full tanks. Customer: yes, Origin filled both tanks yesterday Appliance Guru: Can you crack a line to see if you have gas. Customer: The tap in the middle of the tanks is straight up and down in line with the pipe and not pointing across the pipe Customer: yes, he has done that and there is gas Customer: at the top of the tanks Customer: across the gas tanks I mean Appliance Guru: Ont the boiler there is a valve which direction is it Customer: you mean heater. It is in line with the pipes leading to the hot water system vertically Appliance Guru: Yes Customer: yes, it is facing vertically Customer: it does not make a noise when you turn it on Customer: as it did before Appliance Guru: and you have power to it for sure. Customer: yes he has checked the mains box Customer: the circuit breakers on the mains box have not tripped out Customer: Could you recommend a person from the Mackay region who we can call to come and fix tomorrow. Appliance Guru: Here one sec let me check something for you before you call anyone Appliance Guru: do you see the reset button inside. Customer: can't see inside as we can't take front cover off Customer: never taken it off. Appliance Guru: Can you take it off. Customer: does it click off or do you need screw driver Appliance Guru: Here do this first: Appliance Guru: Please follow these instructions: Turn a hot water tap on, leave it running and head outside. Your hot water unit should now be operational again. If problems persist please call 1300 30 70 37.